Privacy policy

TJ Consulting s.r.o., with its registered office at Hlavní 275, 691 56 Hrušky, Czech Republic, Company ID: 10918175, VAT ID: CZ10918175, registered with the Regional Court in Brno, Section C, Insert 123437, as the controller of personal data, processes customers' personal data in connection with the operation of the online store available at www.dragonscharm.cz.

This Privacy Policy explains what personal data we process, for what purposes, for how long, and what rights customers have in relation to the protection of their personal data.

1. Personal Data Controller

The personal data controller pursuant to Article 4(7) of Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) is:

JTJ Consulting s.r.o.
Hlavní 275, 691 56 Hrušky
Company ID: 10918175
VAT ID: CZ10918175
registered with the Regional Court in Brno, Section C, Insert 123437
e-mail: info@dragonscharm.cz

2. What Personal Data We Process

We only process personal data necessary for handling orders, delivering gift vouchers, and fulfilling legal obligations.

In particular, we may process:

first and last name,
e-mail address,
billing details, if required,
order details,
payment-related information,
communication records with the customer.

3. Purpose of Personal Data Processing

We process personal data for the following purposes:

processing gift voucher orders,
delivering gift vouchers by e-mail,
communication with customers,
handling complaints or withdrawal requests,
accounting and compliance with legal obligations,
protection of the controller's rights and legitimate interests.

4. Legal Basis for Processing

Personal data are processed primarily on the basis of:

performance of a contract,
compliance with legal obligations,
legitimate interests of the controller,
consent of the customer, where required for a specific purpose.

Providing personal data necessary for placing an order is required for the conclusion and performance of the purchase agreement. Without such data, the order cannot be processed.

5. Retention Period of Personal Data

We retain personal data only for the period necessary to fulfill the relevant purpose.

Data related to orders and accounting documents are retained for the period required by applicable legal regulations. Data used for customer communication are retained for the time necessary to process the request or protect the controller's legal rights.

6. Recipients of Personal Data

Personal data may be transferred to third parties involved in operating the online store, processing orders, handling payments, or providing technical services.

Such recipients may include in particular:

the operator of the Webnode e-shop platform,
payment service providers,
web hosting and technical support providers,
accountants or tax advisors,
public authorities if required by law.

We do not transfer personal data to third parties for their own marketing purposes.

7. Cookies and Analytical Tools

The website may use cookies and similar technologies to ensure proper website functionality, measure traffic, and improve services.

Some cookies are necessary for the operation of the website. Other cookies are used only to the extent permitted by cookie settings or the visitor's consent.

8. Customer Rights

In connection with the processing of personal data, customers have the following rights in particular:

to request access to their personal data,
to request correction of inaccurate data,
to request deletion of personal data,
to request restriction of processing,
to object to processing,
to request data portability,
to withdraw consent where processing is based on consent,
to file a complaint with the relevant supervisory authority.

9. Contact

If you have any questions or requests regarding personal data protection, you may contact us at:

info@dragonscharm.cz

10. Final Provisions

This Privacy Policy becomes effective on the date of its publication on the website.

The controller reserves the right to update this Privacy Policy. The current version is always available on the website www.dragonscharm.cz.